Yes, 7 days Money-back guarantee, If Our Product does Not Work And If We are Unable to resolve your issue. Before a refund is granted, allow us to try and help solve any problem you have by opening a ticket in our support desk. Please give it 24-72 hours for our Support Team to get back to you on your support requests. We do our best to answer a lot faster to your requests.
Official-File does not provide a refund for our membership plan even you claim within 2 days
You can share any product with your friend or your customer that you buy from here. But we do not give it for the selling purpose, if you are caught doing this then your account will be suspended without notification and no refund will be given or reply will be given for this.
The nature of digital media (software) can be downloaded instantly after a purchase has been made. There is no “trial” or “grace period” after purchasing any product which means all sales are final. Once you have purchased the software, there is no way to “return” it. As such refunds can not be provided.
We can do a refund if the product you downloaded from the website was completely unusable. If You Ask For A Refund or Open A PayPal Dispute/UPI Report After Receiving Delivery, You Will Banned From Our Site.
Refunds will not be granted if you simply decide not to use the purchased products. We stand behind our products and will assist you in solving any problem you have, but we also expect you to adequately understand what you are purchasing and why.
Some offers might include a non-refundable clause. In this case, it will be visible or linked from the offer page.
If you need any kind of support you can request us this service will be based on the request. We do not make any claim for this so there will be no refund for this. As being a third party seller and providing with the cheap price we do not provide support.
All the products of the third party are to be provided are supported by their authors and not by the side of the Provider. You should please review the support terms that are to be provided by the author of a product before purchasing it.
No refunds are provided for:
- Official-File LIFETIME is a complete set of products at a very convenient price for which you can cancel any time.
- Renewals are strictly non-refundable
- requesting a refund for the same product twice.
- We also do not provide a refund for an update for more info check update terms…
- If you have purchased with Bitcoin, there will be no refund for it.
- Offers and discounts are valid for future orders only and can’t be used to ask for refunds or partial refunds of existing purchases.
refunds will be offered for digital products except if the product you’ve purchased is:
- completely non-functional
- and/or product main description was fully misleading.
- and/or you didn’t download any or many files from our website.
– then you do have the option to request a refund.
We also reserve the right to refuse a refund in the following situations:
- you have changed your mind about an item/subscription.
- you bought an item by mistake and the product(s) was sent/already downloaded by you.
- product was bought by your employee or inmate from your PayPal account which he/she had legal access.
- You can not install the downloaded product
- The product is incompatible with your WordPress, plugins or web server settings
- The product does not function as you want
- The product displays a message about the need to enter a license key or activation
- You broke your website when installing the product
- You did not receive technical support on Official-File.
- you refused to provide to our support staff access to your web-site to investigate our product you are having an issue with.
Please also note that:
- You may cancel your account at any time, however, there are no refunds for cancellation.
- If you will get a refund you cannot use downloaded premium products anymore.
- This cancellation request will be forwarded to the concerned bank for processing. The amount will be credited back to your account in accordance with the bank’s procedures. Refunds can take up to 14 days to reflect in your account.